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Terms of Service

Effective Date: [INSERT DATE]

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the website and services provided by [Company Legal Name] ("we", "us", or "our"), a UK-based software delivery and managed engineering teams business.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Definitions

  • "Services" means our software delivery, managed engineering teams, and related consulting services
  • "Website" means our website located at [INSERT WEBSITE URL]
  • "Client" means any individual or entity that engages our services
  • "User" means any person who accesses or uses our website

3. Use of Website

3.1 Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any portion of the website
  • Transmit any viruses, malware, or other harmful code
  • Interfere with or disrupt the website or servers
  • Use automated systems to access the website without permission
  • Copy, reproduce, or resell any content from the website without permission

3.2 Contact Forms and Information

When you submit information through our contact forms, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

4. Services

4.1 Service Agreements

Our services are provided pursuant to separate service agreements or statements of work ("Service Agreements") that specify the scope, deliverables, timelines, and fees for each engagement. These Terms supplement, but do not replace, the terms of any Service Agreement.

4.2 Service Delivery

We will provide our services with reasonable skill and care, in accordance with industry standards and any specifications agreed in the Service Agreement. We reserve the right to modify our services at any time, provided such modifications do not materially affect services already agreed upon.

4.3 Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information necessary for service delivery
  • Timely review and approval of deliverables
  • Payment of fees as specified in the Service Agreement
  • Compliance with applicable laws and regulations

5. Intellectual Property

5.1 Website Content

All content on this website, including text, graphics, logos, images, and software, is the property of [Company Legal Name] or its licensors and is protected by UK and international copyright and trademark laws.

5.2 Work Product

Unless otherwise specified in a Service Agreement, all work product, code, documentation, and deliverables created by us in the course of providing services ("Work Product") will be owned by the Client upon full payment. We retain the right to use general knowledge, skills, and experience gained during service delivery.

5.3 Pre-existing Materials

We retain ownership of any pre-existing materials, tools, frameworks, or methodologies used in providing services. We grant Clients a license to use such materials solely in connection with the Work Product.

6. Fees and Payment

Fees for our services are specified in the applicable Service Agreement. Unless otherwise agreed:

  • Fees are due as specified in the Service Agreement
  • Late payments may incur interest charges at the rate specified in the Service Agreement or as permitted by law
  • All fees are exclusive of VAT, which will be added where applicable
  • We reserve the right to suspend services for non-payment

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our engagement. This obligation survives termination of the Service Agreement.

Confidential information does not include information that: (a) is publicly available, (b) was known prior to disclosure, (c) is independently developed, or (d) is required to be disclosed by law.

8. Warranties and Disclaimers

8.1 Service Warranties

We warrant that our services will be performed with reasonable skill and care. Any defects in Work Product will be remedied at no additional cost if reported within 30 days of delivery, subject to the terms of the Service Agreement.

8.2 Website Disclaimers

Our website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claims arising from these Terms or our services shall not exceed the total fees paid by the Client in the 12 months preceding the claim
  • We shall not be liable for any indirect, consequential, special, or punitive damages, including loss of profits, data, or business opportunities
  • Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our website or services
  • Your violation of these Terms
  • Your infringement of any third-party rights

11. Termination

Either party may terminate a Service Agreement in accordance with its terms. We may also suspend or terminate your access to our website at any time, with or without notice, for any breach of these Terms.

Upon termination, all rights and obligations under these Terms will cease, except for provisions that by their nature should survive (including confidentiality, intellectual property, and limitation of liability).

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Effective Date". Your continued use of our website or services after such changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have questions about these Terms, please contact us:

[Company Legal Name]

[Registered Address]

Email: [INSERT CONTACT EMAIL]